What are the rules for the delivery of a parcel?

Our couriers typically deliver Monday to Friday, 8am - 7pm (Saturday and Sunday are not classed as working days). A signature is required upon delivery. If you're not in when the courrier arrives and he / she cannot find a safe place to leave your parcel, will leave a note of arrival, and attempt to deliver it one more time over the next working days. Follow the instructions on the card left by the courier to arrange a redelivery of your order, for any other day. If you would like to specify a safe place or a particular neighbour for your parcel to be left with, you can add these instructions in the space provided on the checkout page.

 

Delivery times are as follows:

 

 

We can deliver your parcel on the same day, as long as your order has been placed the latest at 15.00 (This is valid only for Athens deliveries and not at public holidays). For the rest of Greece (wherever the Box Now service is available), the maximum delivery time is 2 days. You can see all the Box Now available lockers at the following page: https://lockers.boxnow.gr

 

Attention: Matis can deliver free of charge on the same day, or at Saturdays (in Athens only) with the use of the Box Now service only. If a customer requsets the use of another company then all delivery costs will be paid by him / her.