A client who wants to change a product in size, or with another product, is requested to contact us before the actual shippment of the parcel, so that we can confirm the availability of the new product that he / she wants, and reserve it before it runs out. Note that the products should be returned with all their labels and security tags intact, in their original packaging and a photocopy of the sales receipt, along with the returns form that was accompanying the product when it was shipped from us.
All orders, within Greece can be returned via Geniki Taxydromiki or Speedex or at a Box Now locker, without charge. Customers who live outside Greece and wish to return a product must always pay the return costs.
Please ask the courier to give you the receipt and the tracking number of the package that you return as an evidence. Without it, we can not refund your money, or confirm that we have shipped your package.
Address for Returns:
George Stamatis A.E.V.E.
DOIRANIS 179 - ATHENS
GREECE 17673
TELEPHONE: 30 210 9565258